Privacy Policy

1. Who we are

Weca Offroad Centre CC ("Weca Offroad Centre", "we", "us") is a Namibian-registered close corporation located at Eliaser Tuhadeleni Erf 4802, Swakopmund Industrial, 13001, Namibia. We retail and fit 4x4 accessories, recovery gear, suspension, canopies, camping equipment, and portable power systems. You can reach us at wecaoffroadcentre@gmail.com or +264 81 169 1942.

2. What we collect

We only collect information you give us directly. When you use our contact form, send us an email, or message us on WhatsApp, we receive the name, email address, phone number, vehicle details, and message content you choose to share. We do not use third-party analytics, advertising trackers, or marketing pixels on this website.

Our website embeds content from third-party platforms (Google Maps, Google Reviews, and Facebook). Those platforms may set their own cookies and collect information about your visit when you interact with the embedded content. Their use of your information is governed by their own privacy policies, not this one.

3. How we use what you give us

• To respond to your enquiry, quote, or appointment request.
• To prepare a fitment booking, source a part you asked about, or follow up on a job in progress.
• To keep a record of what was discussed so we can help you on future visits.
• To meet our legal and tax record-keeping obligations under Namibian law.

4. How long we keep it

We keep enquiry and quote records for as long as is reasonable to service an ongoing customer relationship and to satisfy Namibian tax and consumer-protection record-keeping requirements. You can ask us to delete your personal information at any time by emailing wecaoffroadcentre@gmail.com, and we will remove it unless we are legally required to retain it.

5. Who we share it with

We do not sell, rent, or trade your personal information. We share it only:

• With our suppliers and brand partners, when needed to source or warranty a part you ordered.
• With our accountants and auditors, to the extent required for tax and financial record-keeping.
• When required by law, court order, or a lawful request from a Namibian authority.

6. Your rights

You can ask us at any time to confirm what personal information we hold about you, correct anything that is wrong, or delete it. Email wecaoffroadcentre@gmail.com and we will respond within 30 days. You also have the right to lodge a complaint with the Namibian Data Protection regulator if you believe we have mishandled your information.

7. Security

We apply reasonable technical and physical safeguards to protect your information against unauthorised access, loss, and misuse. No method of transmission or electronic storage is fully secure, so we cannot guarantee absolute security, but we treat your information with the same care we treat our own business records.

8. Changes to this policy

If we change this policy, we will update the "Last updated" date at the top of this page. If we make a material change to how we handle your personal information, we will notify you the next time you contact us or visit the workshop.

9. Contact

Questions about this policy go to wecaoffroadcentre@gmail.com or +264 81 169 1942. You can also visit us at Eliaser Tuhadeleni Erf 4802, Swakopmund Industrial, 13001, Namibia. See our Cookie Policy for details on the specific cookies this site uses.